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Privacy policy

PRIVACY POLICY

We take your privacy seriously and this Privacy Policy explains how hoepiece.com (collectively, "we", "us" or "our") collects, uses, shares and processes your information.

Collection and use of personal data

Personal data is information with which you can be directly or indirectly identified. Personal data also includes anonymous data that is linked to information that can directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it no longer enables us to identify you, whether in combination with other information or otherwise.

Promoting safety and security

We adhere to the principles of lawfulness, legitimacy and transparency, use and process as little data as possible within a limited purpose, and take technical and administrative measures to ensure data security. We use personal data to review accounts and user activity and to promote security, for example, by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in ensuring the security of our products and services.

Here is a description of the types of personal information we may collect and how we may use it:

What personal data we collect

 

Ⅰ. Data provided by you:

 

We collect the personal information you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool . When you make a purchase, we collect personal information in connection with that purchase. This data includes your payment information, such as your credit or debit card number and other card information and other account and authentication information, as well as billing, shipping and contact information.

 

Ⅱ. Data about the use of our services and products:

 

When you visit our websites, we may collect information about the type of device you are using, your device's unique identifier, your device's IP address, your operating system, the type of internet browser you are using, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our Services may use GPS, your IP address and other technologies to determine the approximate location of a device so that we can improve our products and services.

 

How we use your personal data

 

Use In general, we use personal information to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect ourselves and our customers.

 

Ⅰ. Provision, improvement and development of our products and services:

 

We use personal data to help us provide, improve and develop our products, services and advertising. This includes the use of personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in providing products and services to you and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules that may contain further data about how we use personal information, so we encourage you to read those rules carefully before participating.

 

Ⅱ. Communication with you:

 

Subject to your prior express consent, we may use personal information to send you marketing communications relating to our own products and services, to communicate with you about your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe. We may also use your information to process and respond to your inquiries when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications relating to their products and services. Subject to your prior express consent,

 

NOTE: For any of the uses of your information described above that require your prior express consent, please note that you may withdraw your consent by contacting us.

 

Definition of "cookies

 

Cookies are small pieces of text used to store information in web browsers. Cookies are commonly used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including data we store in your web browser or device, identifiers associated with your device, and other software for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."

 

Cookies use

 

We use cookies to provide, protect and improve our products and services, for example, by personalizing content, offering and measuring advertising, understanding user behavior and providing a safer experience. Please note that the specific cookies we may use will vary depending on the websites and services you use.

 

Disclosure of personal data

 

We provide certain personal information to strategic partners who work with us to provide our products and services or to help us market to customers. Personal data is only shared by us with these companies to provide or improve our products, services and advertising and will not be shared with third parties for their own marketing purposes without your prior explicit consent.

 

Disclosure or storage, transfer and processing of data

 

Ⅰ. Fulfillment of legal obligations:

 

Due to mandatory laws of the European Economic Area or the country in which the user resides, certain legal acts exist or have occurred and certain legal obligations must be met. Treatment of Personal Data of EEA Nationals --- As described below, our processing of your personal data is legitimized if you are a resident of the European Economic Area (EEA): Whenever we need your consent to process your personal data for such processing is justified under Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

 

Ⅱ. For the purpose of appropriate implementation or application of this Article:

 

We may disclose personal information to any of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or a portion of our business, including in connection with a bankruptcy or similar proceeding, we may disclose any and all personal information to the applicable third party. We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our Terms and Conditions, investigate fraud, or protect our operations or our users.

 

Ⅲ. Compliance with legal regulations and safety or protection of other rights.

 

We may be required - by law, legal process, litigation and/or requests from public and government authorities within or outside your country of residence - to disclose personal information. We may also disclose personal information if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement or other matters of public importance.

 

Children

 

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use or disclose data from children under the age of 16. If we learn that we have collected the personal information of a child under the age of 16 or the appropriate minimum age depending on the jurisdiction, we will take steps to delete the information as soon as possible. Please contact us immediately if you become aware that a child under the age of 16 has provided us with personal data.

 

Your rights

 

We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we have collected. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. You may lodge a complaint about the processing of your personal data with the competent data protection authority. In order to protect the privacy and security of your personal data, we may request data from you so that we can confirm your identity and your right to access that data and search for and provide you with the personal data we hold. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we hold. You may contact us to exercise your rights. We will respond to your request within a reasonable time frame and in any event in less than 30 days.

 

Websites and services

 

of Third Party Providers If a customer operates a link to a third party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party provider's privacy policy. Our websites, products and services may contain links to, or allow you to access, third-party websites, products and services. We are not responsible for the privacy practices of such third parties, nor are we responsible for the information or content contained in their products and services. This Privacy Policy applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of third-party providers before using their websites, products or services.

 

Data security, integrity and retention

 

We use reasonable technical, administrative, and physical safeguards designed to protect and prevent unauthorized access to your information and to properly use the information we collect. We will retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Changes to this privacy policy

 

We may periodically change this Privacy Policy to keep up with new technologies, industry practices, and regulatory requirements, among other things. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and contact us to close any account you may have created.

 

Contact us

 

If you have any questions about this privacy statement or its implementation, you can contact us as follows: support@hoepiece.com

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